Here is how your orders are handled in case of platform or connection issues.
With our provider Rithmic, limit orders are stored on their servers. This means that even if your computer crashes or your internet drops, your orders are still safe on their side.
Most stop orders are also stored server-side, giving you extra protection.
On the Finamark platform, everything is stored server-side—nothing is saved locally—so your orders are always retrievable.
Important: When using the ATM Strategy feature in NinjaTrader, orders are stored locally on your own computer. This is part of the platform’s design and not something we can change or access, as it’s a tool you’ve chosen to use.